Frequently Asked Questions

Everything you might want to know about Tradeventure before signing up. If your question isn't here, email support@tradeventure.appand we'll get back to you within 24 hours.

What is Tradeventure?

Tradeventure is a trading journal with AI-powered coaching, discipline tracking, prop-firm challenge management, and automated trade import from 5 brokers. It's built for traders who want to improve consistency and actually follow their rules — not just track P&L.

Is Tradeventure free?

Yes — the free plan includes up to 50 trades and basic stats. The Pro plan ($23/month or $199/year) unlocks unlimited trades, AI Coach, Prop Firm mode, and advanced analytics. AppSumo lifetime tiers are also available on launch at $49, $89, and $169.

How do I import trades from my broker?

Three paths, pick whichever fits your broker:

  1. Automatic sync — Binance Spot & Futures (live). Connect via a read-only HMAC API key. Tradeventure pulls your trade history automatically every 15 minutes via our static-IP proxy. Read-only means we can SEE your trades but cannot execute, withdraw, or modify anything. Disconnect anytime from Settings → Brokers, or by revoking the key in your Binance account. Requires Pro subscription ($23/mo or $199/yr) or Founder lifetime tier.
  2. Statement upload — cTrader, MetaTrader 4, MetaTrader 5, XTB, TradingView (all tiers).Export your trade history file from your broker (CSV, HTML, or XLSX depending on the platform) and drop it onto Settings → Brokers → Upload Statement. We detect the format automatically in under 200 ms.
  3. Manual entry (all tiers).Add trades one-by-one or via Smart Paste (paste any text containing trade details and we'll parse it). Useful for unsupported brokers, replaying historical trades, or paper-trading notes.
What brokers do you support?

Automatic sync (live now): Binance Spot, Binance Futures — read-only HMAC API. Pulled every 15 minutes.

Statement upload (live now): cTrader (including FTMO accounts), MetaTrader 4, MetaTrader 5, XTB, TradingView. Format auto-detected from the file.

On the roadmap: cTrader Open API auto-sync, MetaTrader 5 bridge auto-sync, and additional brokers based on demand. Founder-tier users get every future broker integration for free (lifetime).

If your broker isn't supported and doesn't export a clean statement, use manual entry or Smart Paste — anything you can copy & paste, Tradeventure can journal.

Is it safe to connect my Binance account?

Yes — when you generate a read-only API key. Read-only keys can only read your trade history:

  • ✓ Can SEE: trade history, balances, positions
  • ✗ CANNOT execute trades, place or cancel orders
  • ✗ CANNOT withdraw or transfer funds
  • ✗ CANNOT modify your account, change permissions, or alter API keys

When generating the API key in Binance's API Management page, enable onlythe "Read" permission. Leave "Spot & Margin Trading", "Futures Trading", and "Withdrawals" unchecked. The Connect modal in Tradeventure walks you through this step-by-step.

We store your API key and secret encrypted at rest using AES-256-GCM with a random initialization vector per record (the authentication tag detects any tampering). Plain credentials never touch disk and are never logged. Revoke access at any time by deleting the API key in Binance — we cannot prevent or block that, by design.

All traffic between Tradeventure and Binance flows through a dedicated static-IP proxy so you can whitelist a single IP on your Binance key for additional protection (recommended — the modal shows you the IP).

Is the AI Coach giving financial advice?

No. The AI Coach helps you reflect on your trading patterns, discipline, and psychology — trained on the classics of trading psychology. It does not recommend trades, strategies, or financial decisions. You are always solely responsible for your own trading. See the Terms of Service for the full disclaimer.

What is the Companion?

The Companion is a living discipline entity bound to one of your trading folders. It tracks your strategy adherence, overtrading, drawdown limits, and journal consistency. Its visual phase — from Dormant up to Awakened — reflects your real discipline score on a 0-100 scale. Think of it as your trading discipline made visible and alive.

Is my data safe?

Yes. All data is stored in a secure EU-based Supabase database (Frankfurt) with row-level security enabled — no user can access another user's data. All network traffic is encrypted via HTTPS/TLS. Full payment card details never reach us — Stripe handles those directly as Merchant of Record. Broker API credentials (e.g., your Binance read-only key) are encrypted at rest using AES-256-GCM with a random IV per record before they touch the database; plain credentials are never logged. See our Privacy Policy for the full breakdown.

Can I use Tradeventure for prop-firm challenges?

Absolutely. Prop Firm mode tracks your challenge progress including daily loss limits, maximum drawdown (static, trailing, and end-of-day variants), profit targets, and minimum trading days. It supports FTMO, The5%ers, E8, and fully-custom configurations for any firm.

What happens to my data if I cancel?

Your data remains accessible while your account exists. If you delete your account, all data is permanently removed within 30 days. You can export your data at any time before deletion by contacting support@tradeventure.app.

Is there a mobile app?

Tradeventure is a responsive web app that works on any device with a browser — phone, tablet, laptop. A dedicated native mobile app is on our roadmap. In the meantime, you can add tradeventure.app to your phone's home screen for an app-like experience right now.

What markets and instruments does Tradeventure support?

Any market — forex, futures, stocks, crypto, commodities, indices. Tradeventure is instrument-agnostic. If you can trade it, you can journal it here.

How do I get support?

Email support@tradeventure.app or join our Discord community. We typically respond within 24 hours on weekdays.

Still have questions?

Reach us at support@tradeventure.app. See also the Terms of Service and Privacy Policy for the legal details.