Frequently Asked Questions

Everything you might want to know about Tradeventure before signing up. If your question isn't here, email support@tradeventure.appand we'll get back to you within 24 hours.

What is Tradeventure?

Tradeventure is a trading journal with AI-powered coaching, discipline tracking, prop-firm challenge management, and automated trade import from 5 brokers. It's built for traders who want to improve consistency and actually follow their rules — not just track P&L.

Is Tradeventure free?

Yes — the free plan includes up to 50 trades per calendar month, resetting on the 1st, plus basic stats. The Pro plan ($23/month or $199/year) unlocks unlimited trades, AI Coach, Prop Firm mode, and advanced analytics.

How do I import trades from my broker?

Three paths, pick whichever fits your broker:

  1. Automatic sync — cTrader (live). Authorise on cTrader's own site — there is no API key to copy and nothing to whitelist. Tradeventure pulls your trade history automatically every 15 minutes. The authorisation is read-only: we can SEE your trades but cannot place orders, close positions, or withdraw. Disconnect anytime from Settings → Brokers, or revoke it in your cTrader ID settings. Requires Pro subscription ($23/mo or $199/yr) or Founder lifetime tier.
  2. Statement upload — cTrader, MetaTrader 4, MetaTrader 5, XTB, TradingView (all tiers).Export your trade history file from your broker (CSV, HTML, or XLSX depending on the platform) and drop it onto Settings → Brokers → Upload Statement. We detect the format automatically in under 200 ms.
  3. Manual entry (all tiers).Add trades one-by-one or via Smart Paste (paste any text containing trade details and we'll parse it). Useful for unsupported brokers, replaying historical trades, or paper-trading notes.
What brokers do you support?

Automatic sync (live now): cTrader — read-only authorisation, pulled every 15 minutes. This includes prop firm accounts that run on cTrader.

Statement upload (live now): cTrader, MetaTrader 4, MetaTrader 5, XTB, TradingView. Format auto-detected from the file.

On the roadmap: a MetaTrader 5 bridge and additional brokers based on demand. Founder-tier users get every future broker integration for free (lifetime).

If your broker isn't supported and doesn't export a clean statement, use manual entry or Smart Paste — anything you can copy & paste, Tradeventure can journal.

Is it safe to connect my cTrader account?

Yes — and there is no API key to hand over. You sign in on cTrader's own site and approve the connection there. Tradeventure only ever asks for the "accounts" scope, which is view-only:

  • ✓ Can SEE: trade history, account information, balances
  • ✗ CANNOT place, modify, or close orders
  • ✗ CANNOT withdraw or transfer funds
  • ✗ CANNOT change your account or its permissions

cTrader also offers a "trading" scope that would grant order placement. We never request it. A journal has no reason to hold that permission, so the connection is incapable of touching your positions even if something went wrong on our side.

We store the authorisation tokens encrypted at rest using AES-256-GCM with a random initialization vector per record (the authentication tag detects any tampering). They never touch disk in plain form and are never logged. Revoke access at any time from your cTrader ID settings, or disconnect in Settings → Brokers — we cannot prevent or block that, by design.

Is the AI Coach giving financial advice?

No. The AI Coach helps you reflect on your trading patterns, discipline, and psychology — trained on the classics of trading psychology. It does not recommend trades, strategies, or financial decisions. You are always solely responsible for your own trading. See the Terms of Service for the full disclaimer.

What is the Companion?

The Companion is a living entity that reacts to how you trade against your own rules. It watches every live and prop account where your rules are switched on; paper and testing folders don't count. A trade that keeps your rules earns experience, following your strategy earns a little more, and clean trading days and your pre-session checklist add to it. Breaking a rule costs experience, and blowing your daily loss limit costs a lot. Its phase, from Dormant up to Awakened, follows that experience. The free plan runs it across phases 2 to 5; Pro unlocks all ten.

Is my data safe?

Yes. All data is stored in a secure EU-based Supabase database (Frankfurt) with row-level security enabled — no user can access another user's data. All network traffic is encrypted via HTTPS/TLS. Full payment card details never reach us — Stripe handles those directly as Merchant of Record. Broker authorisation tokens (e.g., your read-only cTrader grant) are encrypted at rest using AES-256-GCM with a random IV per record before they touch the database; plain credentials are never logged. See our Privacy Policy for the full breakdown.

Can I use Tradeventure for prop-firm challenges?

Absolutely. Prop Firm mode tracks your challenge progress including daily loss limits, maximum drawdown (static, trailing, and end-of-day variants), profit targets, and minimum trading days. It supports FTMO, The5%ers, E8, and fully-custom configurations for any firm.

What happens to my data if I cancel?

Your data remains accessible while your account exists. If you delete your account, all data is permanently removed within 30 days. You can export your data at any time before deletion by contacting support@tradeventure.app.

Is there a mobile app?

Tradeventure is a responsive web app that works on any device with a browser — phone, tablet, laptop. A dedicated native mobile app is on our roadmap. In the meantime, you can add tradeventure.app to your phone's home screen for an app-like experience right now.

What markets and instruments does Tradeventure support?

Any market — forex, futures, stocks, crypto, commodities, indices. Tradeventure is instrument-agnostic. If you can trade it, you can journal it here.

How do I get support?

Email support@tradeventure.app or join our Discord community. We typically respond within 24 hours on weekdays.

Still have questions?

Reach us at support@tradeventure.app. See also the Terms of Service and Privacy Policy for the legal details.